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Your Plans Are Destined to Fail

Sep 18
6 min read

BAD NEWS TRAVELS FAST

Most strategic plans are not failures of execution.

They are failures of conception.

They look impressive on the slide. Crisp objectives. Clean timelines. Color-coded swim lanes. Bold financial commitments rolled up to a single corner number that makes the room nod in approval. The deck circulates. Leadership signs off. The org chart pivots. And then, six to nine months in, the plan starts to wobble in ways no one wants to name out loud.

Milestones slip. The slip gets reframed as a phasing decision. KPIs miss. The miss gets explained as a market headwind. By the time anyone is willing to use the word broken, the plan has already consumed real budget, real headcount, and real political capital. The post-mortem, if there is one, blames execution. The team. The market. The macro.

It almost never blames the plan itself.

But the plan is almost always where it went wrong.

Bad plans don't fail in execution. They fail in construction.

Three construction defects show up in nearly every plan I've reviewed across more than two decades of leading and consulting with businesses on four continents. Each one is fixable. None of them are fixed by trying harder. They are fixed by building the plan differently in the first place.

Defect One: The Plan Was Not Built in Reality

The first failure is the one no one wants to confront. The plan was constructed in a conference room, not in the field.

It started with a target. The target came from above — from a board, an investor deck, a CEO's stated ambition, a budget cycle. The number arrived before the diagnosis did. And from that moment on, every layer of the plan was reverse-engineered to make the number defensible, not to test whether the number was real.

Jim Collins called this the absence of confronting the brutal facts. In Good to Great, he pairs unwavering faith that you will prevail in the end with the discipline to face the most brutal facts of your current reality — the combination he named the Stockdale Paradox.

Read that again. Unwavering faith and brutal facts at the same time. Most plans pick one. The optimistic ones pretend the current reality is closer to the desired state than it actually is. The pessimistic ones lock the team into resignation. Neither produces a viable plan, because neither was built on the truth.

Here is what confronting the brutal facts actually requires:

What is true about our current state — not what we hope is true, not what we have told investors is true, but what the data, the customers, and the front line are actually telling us? What is true about our capabilities — not the org chart, but the actual depth of talent, systems, and bandwidth available to do the work? What is true about our resources — not the wish list, but what we will defend when the next budget cut comes? And what is true about our timeline — not the one that fits the calendar year, but the one the work actually demands?

If a plan cannot answer those four questions cleanly, it is not a plan. It is a wish dressed in a deck.

If your plan cannot survive the brutal facts, it will not survive contact with the year.

Defect Two: The Plan Doesn't Invite Empirical Creativity

The second failure is structural. The plan is built as a single, oversized bet — and then locked.

Collins and Hansen call the corrective discipline empirical creativity, and the metaphor they use is bullets, then cannonballs. Picture two ships in battle. The first captain rolls out his heaviest artillery, sights the horizon, and starts firing cannonballs. Each one is expensive. Each one demands enormous powder and crew. And each one misses, splashing harmlessly into the sea. The second captain does something different. He pulls out a handgun and fires bullets. Cheap. Quick. Easy to adjust. He misses, corrects, misses, corrects, and eventually finds the range. Only then does he turn to his cannon team and tell them exactly where to aim. The cannonballs that follow are calibrated. They land.

Most corporate plans are pure cannonballs. The whole organization is committed to a single trajectory, designed by a small group of executives, before anyone has fired a single bullet to test whether the trajectory is right.

This is why "agile" gets pasted onto plans that are anything but. Real empirical creativity has to be designed into the plan from the start. That means:

The plan names what it is uncertain about, not just what it is committing to. The plan identifies which assumptions are bets and which are facts. The plan reserves capacity — time, money, and attention — to test the bets before scaling them. And the plan has explicit decision points where the team is empowered to kill, pivot, or double down based on what the bullets revealed.

Without those four elements, the team has no permission to learn. Every deviation from the plan reads as failure, even when it is exactly the data the plan needed. So the team hides the data. They report green when they are amber. They report amber when they are red. And by the time anyone admits the truth, the cannonballs have already been fired.

A plan that punishes the team for finding out it was wrong is a plan that guarantees it will stay wrong.

Fire bullets before you fire cannonballs. Build the permission to learn into the plan, or the team will learn anyway — quietly, and against you.

Defect Three: The Plan Prioritizes Lag Measures Over Lead Measures

The third failure is the one I see most often in well-resourced, well-intentioned organizations. The plan is full of outcomes the team cannot directly control.

Revenue. Market share. NPS. Engagement scores. Retention. Margin. These are lag measures. They are the score at the end of the game. They tell you what happened, but they do not tell you what to do tomorrow morning.

Chris McChesney's work in The 4 Disciplines of Execution draws the distinction sharply. Lag measures are the things you want to achieve. Lead measures are the small set of high-leverage behaviors that, if performed consistently, cause the lag to move. A weight-loss goal of fifty pounds is a lag measure. Working out three times a week and capping daily calories is a lead measure. You cannot will yourself thinner. You can will yourself into the gym on Tuesday.

Most plans I review are 90 percent lag and 10 percent lead, when they should be the inverse.

The team sees the lag target, panics, and starts working on everything that might possibly move it. Effort fragments. Focus collapses. The leader reviews the lag every month, sees no movement, and applies more pressure to the lag — which only causes more fragmentation.

A plan built around Wildly Important Goals reverses this. Each WIG is structured the same way: from current state X, to desired state Y, by date Z, through these specific lead measures. The lead measures are the few behaviors the team will execute with discipline, every single week, regardless of what the lag is doing. The cadence is built around the lead. The accountability is built around the lead. The scoreboard is built around the lead.

Because here is the brutal truth about lag measures: by the time they move, the work that moved them is already done. If you are not tracking, coaching, and rewarding the lead — you are managing the past.

Lag measures tell you what happened. Lead measures tell you what to do tomorrow. Build your plan around the second one.

The Pattern Underneath

Look at the three defects together. A plan disconnected from current reality. A plan that punishes learning. A plan that tracks what cannot be controlled instead of what can.

What they share is a posture. The plan was constructed to look right, not to be right. It was built to satisfy the room it was presented in, not the conditions it would have to survive. It was optimized for approval, not for contact with reality.

That is why the team starts to fail in month three and no one can quite explain why. The plan was never built to hold weight. It was built to win the meeting.

Real plans are constructed differently. They start with the brutal facts and build upward from what is actually true. They invite the team to fire bullets before anyone commits to cannonballs. And they live and die by lead measures — the few disciplined behaviors that, week after week, bend the lag.

Plans built this way are harder to write. They are harder to sell. They are harder to keep clean on a single slide. But they are the only plans that survive the year.

Everything else is just paperwork the team is required to applaud.

Omar L. Harris is a bestselling author of nine books, former General Manager, leadership strategist, and founder of Intent Consulting. He writes the Bad News Travels Fast series for leaders who would rather hear the truth than the applause.

 
 
 

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